Find answers to common questions about our revolutionary pet health monitoring technology.
Auroral Labs is a legitimate startup company developing innovative pet health monitoring solutions. Our team consists of talented professionals with expertise in various fields including IoT, AI, and veterinary health. We are currently in MVP development stage and actively seeking investors to help bring our revolutionary technology to market. This is a commercial venture with the goal of transforming pet healthcare through advanced technology.
Our collar uses advanced sensors to continuously monitor your pet's vital signs, including heart rate and blood oxygen levels (SpO2). The data is transmitted to our app via Bluetooth or WiFi, where our AI algorithms analyze patterns and detect potential health issues. The collar also includes GPS tracking for real-time location monitoring.
Yes! We've designed our collar with pet comfort as a top priority. It's lightweight, adjustable, and made from soft, durable materials that won't irritate your pet's skin. The sensors are designed to maintain contact without applying uncomfortable pressure.
Our health monitoring sensors have been developed in collaboration with veterinary professionals and offer high accuracy comparable to professional veterinary equipment. The early disease detection features have been trained on thousands of animal health datasets to identify patterns that may indicate health issues.
The battery life depends on usage patterns, but typically lasts 5-7 days on a single charge with normal monitoring settings. Using GPS tracking more frequently may reduce battery life. The collar comes with a fast-charging magnetic charger that fully recharges the device in about 90 minutes.
Yes, our collar is designed with an IP67 water resistance rating, making it splashproof and able to withstand brief submersion in water up to 1 meter for 30 minutes. This means it's protected during rainy walks or if your pet decides to take a quick dip.
Our AI uses Vertex AI technology to analyze patterns in your pet's vital signs, activity levels, and behavior. It compares this data against known indicators of various health conditions to identify potential issues before they become serious. The system continuously learns and improves as more data is collected.
We offer several shipping options to meet your needs:
Our shipping rates are as follows:
We currently ship to all 50 U.S. states. International shipping is not available at this time, but we plan to expand to select countries in the future.
We offer a 30-day return policy from the delivery date for a full refund, and 60 days for store credit or exchange. Items must be in original condition with packaging and tags included.
To return an item:
For hygiene reasons, the following items cannot be returned:
We plan to offer several subscription tiers: Basic (vital monitoring and GPS), Premium (includes AI health insights and unlimited data history), and Family Plan (multiple pets with premium features). All plans include app access, and we'll offer both monthly and annual billing options with discounts for annual subscriptions.
We're currently in the MVP development stage and anticipate launching our product within the next 6-8 months. You can join our waitlist to be among the first to be notified when pre-orders begin and to receive exclusive early adopter discounts.
Yes, our app will be available for both iOS and Android platforms. We're developing both versions simultaneously to ensure all pet owners can access our technology regardless of their device preference.
We take data security very seriously. All health data is encrypted during transmission and storage. Our cloud infrastructure uses industry-leading security measures, and we will never share your pet's health information with third parties without your explicit consent.
Can't find what you're looking for? Our support team is here to help you with any questions about our products and services.
Round-the-clock assistance for urgent matters
Your data is protected with enterprise-grade security
Average response time under 2 hours