HELP

Information Hub

Common
Inquiries.

Support Categories

Find detailed information regarding our hardware specifications, data privacy, and recovery protocols.

Technology

The collar utilizes medical-grade PPG sensors to monitor heart rate and oxygen saturation through the skin. Our proprietary Aurora Algorithm then translates these raw biometrics into behavioral insights.

Safety

Need human
assistance?

Our veterinary support team is available 24/7 for technical troubleshooting and health data consultations.